{"id":1646,"date":"2021-12-29T06:57:22","date_gmt":"2021-12-29T06:57:22","guid":{"rendered":"https:\/\/web.gospurr.com\/id\/?p=1"},"modified":"2022-02-25T02:03:31","modified_gmt":"2022-02-25T02:03:31","slug":"customer-loyalty-01","status":"publish","type":"post","link":"https:\/\/web.gospurr.com\/support\/customer-loyalty-01\/","title":{"rendered":"Customer Loyalty 101"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1646\" class=\"elementor elementor-1646\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28c213a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28c213a1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-36dd82c5\" data-id=\"36dd82c5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e36c40 elementor-widget elementor-widget-spacer\" data-id=\"5e36c40\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7528829 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7528829\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8641952\" data-id=\"8641952\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e84f79 elementor-widget elementor-widget-heading\" data-id=\"3e84f79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.5.5 - 03-02-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\"><a data-w-id=\"bcea578e-7b7b-f7fd-b6d2-f00399ca227d\" href=\"https:\/\/gospurr.com\/blog-category\/guides\" style=\"background-color: rgb(255, 255, 255); transition-duration: 350ms; transition-property: color; color: rgb(0, 230, 57); margin-bottom: 16px; font-size: 24px; line-height: 24px; letter-spacing: 1.5px; outline: 0px; font-family: &quot;Inter ui&quot;, sans-serif; font-weight: 500; white-space: normal; opacity: 1; display: inline !important;\">Business<\/a><br><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-837cb47 elementor-widget elementor-widget-heading\" data-id=\"837cb47\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h1 data-w-id=\"cebe3555-d0e9-7a2a-262c-f13ce7903808\" class=\"typography-size-2 mg-bottom-26px\" style=\"font-size: 40px; margin-bottom: 0px; line-height: 50px; color: rgb(9, 20, 57); font-family: &quot;Inter ui&quot;, sans-serif; letter-spacing: normal; white-space: normal; opacity: 1; transform: translate3d(0px, 0px, 0px) scale3d(1, 1, 1) rotateX(0deg) rotateY(0deg) rotateZ(0deg) skew(0deg, 0deg); transform-style: preserve-3d;\">Customer Loyalty 101<\/h1><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e4c654b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e4c654b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-015f52c\" data-id=\"015f52c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cce7ba5 elementor-widget elementor-widget-image\" data-id=\"cce7ba5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.5.5 - 03-02-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"256\" height=\"256\" src=\"https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2022\/01\/5f988d846024c73ab0b86f5c_Spurr_Web-Clip.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2022\/01\/5f988d846024c73ab0b86f5c_Spurr_Web-Clip.png 256w, https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2022\/01\/5f988d846024c73ab0b86f5c_Spurr_Web-Clip-150x150.png 150w, https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2022\/01\/5f988d846024c73ab0b86f5c_Spurr_Web-Clip-180x180.png 180w, https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2022\/01\/5f988d846024c73ab0b86f5c_Spurr_Web-Clip-80x80.png 80w, https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2022\/01\/5f988d846024c73ab0b86f5c_Spurr_Web-Clip-140x140.png 140w, https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2022\/01\/5f988d846024c73ab0b86f5c_Spurr_Web-Clip-100x100.png 100w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-df27ea2\" data-id=\"df27ea2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f27e65 elementor-widget elementor-widget-heading\" data-id=\"3f27e65\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><div><span style=\"font-weight: var( --e-global-typography-primary-font-weight ); color: rgb(0, 230, 57); font-family: &quot;Inter ui&quot;, sans-serif; font-size: 18px; letter-spacing: normal; white-space: normal; display: inline !important;\">Spurr<\/span><span style=\"color: var( --e-global-color-primary ); font-family: var( --e-global-typography-primary-font-family ), Sans-serif; font-weight: var( --e-global-typography-primary-font-weight ); letter-spacing: 0.3px; display: inline !important;\"><\/span><br><\/div><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a9e87d elementor-widget elementor-widget-heading\" data-id=\"0a9e87d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: rgb(130, 138, 165); font-family: &quot;Inter ui&quot;, sans-serif; font-size: 18px; font-weight: 500; letter-spacing: normal; white-space: normal; display: inline !important;\">December 23, 2020<\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-9367bb4 elementor-widget elementor-widget-image\" data-id=\"9367bb4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"1024\" height=\"500\" src=\"https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2021\/12\/5fbc89371a2f0f0e7ffeaaf3_Spurr-Guide-02-1.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2021\/12\/5fbc89371a2f0f0e7ffeaaf3_Spurr-Guide-02-1.png 1024w, https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2021\/12\/5fbc89371a2f0f0e7ffeaaf3_Spurr-Guide-02-1-300x146.png 300w, https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2021\/12\/5fbc89371a2f0f0e7ffeaaf3_Spurr-Guide-02-1-768x375.png 768w, https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2021\/12\/5fbc89371a2f0f0e7ffeaaf3_Spurr-Guide-02-1-570x278.png 570w, https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2021\/12\/5fbc89371a2f0f0e7ffeaaf3_Spurr-Guide-02-1-270x132.png 270w, https:\/\/web.gospurr.com\/support\/wp-content\/uploads\/sites\/7\/2021\/12\/5fbc89371a2f0f0e7ffeaaf3_Spurr-Guide-02-1-600x293.png 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-219e82f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"219e82f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b39770b\" data-id=\"b39770b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c975619 elementor-widget elementor-widget-html\" data-id=\"c975619\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div data-w-id=\"0ea0c8ae-8333-a516-8908-f86a85ef9373\" style=\"opacity: 1; transform: translate3d(0px, 0px, 0px) scale3d(1, 1, 1) rotateX(0deg) rotateY(0deg) rotateZ(0deg) skew(0deg, 0deg); transform-style: preserve-3d;\" class=\"article-post w-richtext\"><p>Now more than ever, small businesses, particularly those in brick-and-mortar retail and services are in dire need of a cost-effective way to drive sales and growth in the presence of rising acquisition costs, high churn rates, and fierce competition. The solution to this small business dilemma is quite simply customer loyalty management and the answer lies in your ability to retain your customers and build a loyal customer base.<\/p><blockquote><strong>\"A 5% increase in customer retention has the potential to increase profitability by 25% to 95%\" - <\/strong>Bain &amp; Company<\/blockquote><p>A comprehensive customer loyalty strategy is about optimising revenue for every engagement within the customer lifecycle. The key activities surrounding customer loyalty are:<\/p><ul role=\"list\"><li>Customer Acquisition&nbsp;<\/li><li>Increasing Customer Lifetime Value<\/li><li>Preventing Customer Churn<\/li><\/ul><h3><strong>What You Need For A Successful Customer Loyalty Strategy<\/strong><\/h3><h4><strong>1. Customer Relationship Management<\/strong><\/h4><p><strong><em>Customer Data Capture &amp; Management:<\/em><\/strong> The CRM is the most critical component of a customer loyalty strategy, it is the system enables the gathering, interpretation and management of customer data to understand customer behaviour and establish customer segmentation.<\/p><h4><strong>2. Customer Loyalty Program<\/strong><\/h4><p><strong><em>Drive Spend &amp; Boost Retention:<\/em><\/strong> A customer loyalty program is an easy way to boost customer retention. When a customer is given additional value \u2014 by way of a points system or a VIP rewards program, for example \u2014 for buying from you, it becomes much more difficult to choose a competitor for their next purchase. What's more, loyalty programs allow you to reward more than just loyalty. You can reward customers for fulfilling other profitable actions like writing reviews, sending referrals to friends, and social sharing.<\/p><h4><strong>3. Personalised Benefits &amp; Rewards<\/strong><\/h4><p><strong><em>Engage Customers &amp; Trigger Repeat Purchases:<\/em><\/strong> Personalization allows you to increase customer retention through more relevant and tailored experiences with the brand. Personalization requires you to collect data about your customers that you can later use to make recommendations and tailor promotions to each customers individual needs. And if these personlisationsl offers a reward or benefit for your customer, so much the better.<\/p><h4><strong>4. Customer Feedback<\/strong><\/h4><p><strong><em>Gather Feedback and Understand Customer Sentiment:<\/em><\/strong> Customer feedback is more than just a way to survey your customers. It\u2019s an opportunity to start a conversation with people who have a strong opinion of your business. And, this can help you prevent churn with customers who\u2019ve recently had a negative experience with your company.<\/p><h4><strong>5. Referral Program<\/strong><\/h4><p><strong><em>Acquire New Customers &amp; Drive Brand Advocacy:<\/em><\/strong> A referral program is a deliberate, systematic way of getting people to make referrals to your business - it rewards existing customers for sending new customers to shop with your brand.<\/p><h4>6. Gamification<\/h4><p><strong><em>Optimize Customer Experience &amp; Maximize Customer Delight: <\/em><\/strong>The application of game mechanics is not just for mobile apps and video games anymore. You can get the power of gamification working for your customer experience and purchase process. With gamification, you can encourage users and customers to complete actions by making it more enjoyable and adding a sense of competition. Sites that incorporate gamification often have leaderboards, statuses, and badges so shoppers can showcase where they stand relative to others. This customer retention tool is also effective because it can be incorporated into other things \u2014 like promotions and even loyalty programs.<\/p><p>&zwj;<\/p><h3>&zwj;<strong>The Benefits of Customer Loyalty<br><\/strong><\/h3><figure style=\"max-width:1600pxpx\" class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\"><div><img src=\"https:\/\/uploads-ssl.webflow.com\/5ecd1676e43bee2e4626167d\/5fbbaf923f232e4523e184e4_Customer%20Loyalty-01.jpg\" loading=\"lazy\" alt=\"\"><\/div><\/figure><p>The likelihood of returning customers making repeat purchases grows significantly with every visit. Loyal customers not only have a higher purchase frequency and lifetime value, but they also help you acquire new customers at practically no cost via social media, online reviews and word of mouth referrals.<br><\/p><ul role=\"list\"><li>80% of business profits are generated by 20% of its loyal customers.<\/li><li>It is at least 5X cheaper to retain an existing customer than it is to acquire a new one.<\/li><li>Customers are 80% more likely to make a repeat purchase when they participate in loyalty programs.<\/li><li>50% of consumers change their behaviour to reach a higher tier within a loyalty program.<\/li><\/ul><h3><strong>Why Repeat Customers Are More Important<\/strong><br><\/h3><figure style=\"max-width:1600pxpx\" class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\"><div><img src=\"https:\/\/uploads-ssl.webflow.com\/5ecd1676e43bee2e4626167d\/5fbbaff7f073fb40354ac596_Customer%20Loyalty-02.jpg\" loading=\"lazy\" alt=\"\"><\/div><\/figure><blockquote><strong>\"Investing in repeat business costs you less and makes you more\" - Investopedia<\/strong><\/blockquote><h4><strong>1. A repeat customer is more likely to shop with you again and again<\/strong><\/h4><p>A repeat customer is, by definition, is a customer that has made at least two purchases. A customer becomes increasingly more likely to buy from you again as their amount of purchases increases. After one purchase, a customer has a 27% chance of returning to your store. While that\u2019s not a horrible return rate, if you can get that customer to come back and make a second and third purchase they have a 54% chance of making another purchase.<strong>&zwj;<\/strong><\/p><h4><strong>2. A repeat customer is cheaper and easier to sell to<\/strong><\/h4><p>When marketing to a prospective customer, you have only a 13% chance of persuading them to make a purchase; with repeat customers, however, there's a 60%-to-70% chance that they will buy.<br><\/p><figure style=\"max-width:1600pxpx\" class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\"><div><img src=\"https:\/\/uploads-ssl.webflow.com\/5ecd1676e43bee2e4626167d\/5fbbb0234e2c7320ec23865f_Customer%20Loyalty-03.jpg\" loading=\"lazy\" alt=\"\"><\/div><\/figure><h4><strong>3. Repeat customers spend more on each purchase<\/strong><\/h4><p>Your loyal top 10% spend 3 times more per order than the lower 90%, and your top 1% of customers spend 5 times more than the lower 99%. Not only do repeat customers convert more often, they have a higher average order value than first time buyers. This means that your repeat customers are buying more from your store and more often! The number of previous purchases and how long they\u2019ve been a customer directly impacts how much a repeat customer spends.<br><\/p><h4><strong>4. Repeat customers spend more at key times<\/strong><\/h4><p>Most small businesses in service and retail make the bulk of their revenue during one particularly busy season. If you sell bathing suits, you\u2019ll see a spike in March or April. If you sell costumes, you will see a spike in October. That being said, the busy time for most merchants is between the holiday or sales seasons. The surge in sales comes from both increased demand leading to more potential shoppers, and from people purchasing more due to the season. While the average shopper spends 17% more per transaction during the seasonal rush, repeat customers actually spend 25% more per transaction during the busy season.<br><\/p><h4><strong>5. Repeat customers become brand advocates<\/strong><\/h4><p>Not only are repeat customers more valuable when shopping, they also provide you with some massive marketing potential. A repeat customer gives your store increased word-of-mouth advertising, which is almost always regarded as the best kind. Customers refer more people to a brand when they have made more purchases with that store. The amount of people a customer refers to your site increases with the amount of purchases they have made, according to Bain &amp; Company. Each time a customer makes a purchase they are becoming more comfortable with you and are more willing to make a positive referral. Bain found that after 10 purchases, shoppers refer 50% more people to a store than a one time purchaser. This study demonstrates that repeat customers can actually increase their profitability by attracting more shoppers. This referral process can be further amplified by encouraging referrals with points as part of a loyalty program (one of the strongest retention tools).<\/p><p><a href=\"https:\/\/learn.smile.io\/case-studies\/inkbox\">&zwj;<\/a><\/p><p><strong>SOURCES&nbsp;&amp; REFERENCES:<\/strong><\/p><p><a href=\"https:\/\/www.bain.com\/insights\/retaining-customers-is-the-real-challenge\/\">Retaining customers is the real challenge<\/a> | Bain &amp; Company<\/p><p><a href=\"https:\/\/hbr.org\/2014\/10\/the-value-of-keeping-the-right-customers\">The Value of Keeping the Right Customers<\/a> | Harvard Business Review, Amy Gallo<\/p><p><a href=\"https:\/\/www.forbes.com\/sites\/forbesagencycouncil\/2020\/01\/29\/the-value-of-investing-in-loyal-customers\/?sh=1c7c80bd21f6\">The Value Of Investing In Loyal Customers<\/a> | forbes.com, Patricia Rioux<\/p><p><a href=\"https:\/\/www.forbes.com\/sites\/blakemorgan\/2020\/05\/07\/50-stats-that-show-the-importance-of-good-loyalty-programs-even-during-a-crisis\/?sh=38acb4172410\">50 Stats That Show The Importance Of Good Loyalty Programs, Even During A Crisis<\/a> | forbes.com, Blake Morgan<\/p><p><a href=\"https:\/\/www.investopedia.com\/terms\/r\/repeat-sales.asp\">Repeat Sales<\/a> | Investopedia, Carla Tardi<\/p><p><a href=\"https:\/\/books.google.com.my\/books?id=RpE4DwAAQBAJ&amp;pg=PT66&amp;source=gbs_selected_pages&amp;cad=3#v=onepage&amp;q&amp;f=false\">Marketing Metrics<\/a> |&nbsp;Paul Farris<\/p><p><a href=\"https:\/\/blog.smile.io\/repeat-customers-profitable\/\">What is a Repeat Customer and Why are they Profitable?<\/a> | smile.io, Alex McEachern<\/p><p><a href=\"https:\/\/blog.smile.io\/maximizing-the-impact-of-brand-advocates\/\">Maximizing the Impact of Your Brand Advocates<\/a> | smile.io, Kirsten Burkard<\/p><p><a href=\"https:\/\/blog.hubspot.com\/service\/customer-retention-tools?__hstc=108808797.fd72e23c70cf0f5894abdd84e65e3114.1531836718170.1533751564495.1533815964901.74&amp;__hssc=108808797.4.1533815964901&amp;__hsfp=2557580972\">6 Customer Retention Systems (&amp; Why CRM Should Be One of Them)<\/a> | hubSpot.com, Sophia Bernazzani<br><\/p><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b0b6f59 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b0b6f59\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-43380f7\" data-id=\"43380f7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-07049fe elementor-widget elementor-widget-spacer\" data-id=\"07049fe\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-310ad4e elementor-widget elementor-widget-heading\" data-id=\"310ad4e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-family: &quot;Inter ui&quot;, sans-serif; font-size: 18px; font-weight: 500; letter-spacing: 1.5px; text-transform: uppercase; white-space: normal; display: inline 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ui&quot;, sans-serif; font-size: 18px; font-weight: 500; letter-spacing: normal; white-space: normal; display: inline !important;\">Keep up with the latest and greatest from Spurr.<\/span><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de1f526 elementor-widget elementor-widget-spacer\" data-id=\"de1f526\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a386979 blogiframec elementor-widget elementor-widget-html\" data-id=\"a386979\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n  <iframe src=\"https:\/\/web.gospurr.com\/support\/page-blog-2\/\"  >\n      \n  <\/iframe>\n\n  \n   \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-801d59f elementor-align-center elementor-widget elementor-widget-button\" data-id=\"801d59f\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/web.gospurr.com\/support\" class=\"elementor-button-link elementor-button elementor-size-xl\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">View All Articles<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cc238f elementor-widget elementor-widget-spacer\" data-id=\"5cc238f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e4d669 elementor-hidden-desktop elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e4d669\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation_mobile&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-51ddacd\" data-id=\"51ddacd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d0832a elementor-widget elementor-widget-spacer\" data-id=\"1d0832a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63fa825 elementor-widget elementor-widget-image\" data-id=\"63fa825\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/web.gospurr.com\/id\/wp-content\/uploads\/sites\/6\/2022\/01\/5fa99577ae41f513591a9780_Spurr_Mobile-Feature-Image.png\" title=\"\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-724e5c1 elementor-widget elementor-widget-heading\" data-id=\"724e5c1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h1 class=\"margin-bottom-20px\" style=\"margin-bottom: 30px; line-height: 45px; color: rgb(255, 255, 255); font-family: &quot;Inter ui&quot;, sans-serif; letter-spacing: normal; white-space: normal; word-spacing: 0px;\">Launch your Digital Loyalty Program Today<\/h1><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c19d4b elementor-widget elementor-widget-heading\" data-id=\"4c19d4b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-family: &quot;Inter ui&quot;, sans-serif; font-size: 18px; font-weight: 400; letter-spacing: normal; white-space: normal; display: inline !important;\">Drive Value &amp; Build Loyalty<\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39c35a0 elementor-mobile-align-center elementor-align-center elementor-widget elementor-widget-button\" data-id=\"39c35a0\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"#choose-a-plan\" class=\"elementor-button-link elementor-button elementor-size-lg\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Sign Up for FREE<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c209856 elementor-widget elementor-widget-spacer\" data-id=\"c209856\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ac45de elementor-section-full_width elementor-section-height-min-height elementor-hidden-tablet elementor-hidden-mobile elementor-section-height-default elementor-section-items-middle\" data-id=\"5ac45de\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0fa5f15\" data-id=\"0fa5f15\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b0becdc elementor-widget elementor-widget-spacer\" data-id=\"b0becdc\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43fa51f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"43fa51f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: rgb(255, 255, 255); font-family: &quot;Inter ui&quot;, sans-serif; font-size: 36px; letter-spacing: normal; white-space: normal; display: inline !important;\">Launch Your Digital Loyalty Program Today<\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b278f68 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b278f68\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: rgb(255, 255, 255); font-family: &quot;Inter ui&quot;, sans-serif; font-size: 24px; font-weight: 500; letter-spacing: normal; white-space: normal; display: inline !important;\">Drive Value &amp; Build Loyalty<\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e4a851 elementor-align-left elementor-invisible elementor-widget elementor-widget-button\" data-id=\"7e4a851\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"#choose-a-plan\" class=\"elementor-button-link elementor-button elementor-size-lg\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Get Spurr FREE<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fbc56a6\" data-id=\"fbc56a6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-724587e elementor-invisible elementor-widget elementor-widget-image\" data-id=\"724587e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/web.gospurr.com\/id\/wp-content\/uploads\/sites\/6\/2022\/01\/5f83115ea0e736a78f2e2943_Spurr_Feature-Image-2-e1642175159429.png\" title=\"\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f8d0951 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f8d0951\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-ff264a0\" data-id=\"ff264a0\" 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class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/uploads-ssl.webflow.com\/5ecd16766f499a63ed109f6a\/5ecdcb941757d3464976b1d4_Asset%204.svg\" title=\"\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1e8e92b\" data-id=\"1e8e92b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-03d7af7 footer-link elementor-widget elementor-widget-html\" data-id=\"03d7af7\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<a href=\"tel:+60176018895\" class=\"footer-link\">+6017 601 8895<\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3b19ae4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b19ae4\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d5a76fd\" data-id=\"d5a76fd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34d5cbb elementor-widget elementor-widget-image\" data-id=\"34d5cbb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/uploads-ssl.webflow.com\/5ecd16766f499a63ed109f6a\/5ecdcb914aa1f844765a8462_Asset%202.svg\" title=\"\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9c2514f\" data-id=\"9c2514f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd57d0a text-block-28 elementor-widget elementor-widget-html\" data-id=\"fd57d0a\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<address class=\"address-wrapper\"><div class=\"text-block-28\">Lot A-1-05, The Hub SS2, <br>19 Sentral, Jalan Harapan, <br>Seksyen 19, <br>46300, Petaling Jaya, <br>Selangor, Malaysia <\/div><\/address>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-34b3a0a\" data-id=\"34b3a0a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a2e3d0d elementor-widget elementor-widget-heading\" data-id=\"a2e3d0d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: rgb(9, 20, 57); font-family: &quot;Inter ui&quot;, sans-serif; font-size: 18px; letter-spacing: normal; white-space: normal; display: inline !important;\">Social Media<\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa7d0e7 elementor-widget elementor-widget-heading\" data-id=\"aa7d0e7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: rgb(130, 138, 165); font-family: &quot;Inter ui&quot;, sans-serif; font-size: 16px; font-weight: 500; letter-spacing: normal; white-space: normal; display: inline !important;\">Follow us to stay tuned about our latest features and releases<\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-687bb8c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"687bb8c\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-05551f8\" data-id=\"05551f8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4574ee5 elementor-widget elementor-widget-image\" data-id=\"4574ee5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/uploads-ssl.webflow.com\/5ecd16766f499a63ed109f6a\/5ecdc7265425b38f384d592e_Asset%203.svg\" title=\"\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6ded8c5\" data-id=\"6ded8c5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-582af2e footer-link elementor-widget elementor-widget-html\" data-id=\"582af2e\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<a href=\"https:\/\/www.facebook.com\/spurrloyalty\" target=\"_blank\" class=\"footer-link\">Facebook<\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-484d30f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"484d30f\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-764632c\" data-id=\"764632c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4da9bce elementor-widget elementor-widget-image\" data-id=\"4da9bce\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/uploads-ssl.webflow.com\/5ecd16766f499a63ed109f6a\/5ecdc7212f017cb4450f65a3_Asset%201.svg\" title=\"\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-790b8e8\" data-id=\"790b8e8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3052ee0 footer-link elementor-widget elementor-widget-html\" data-id=\"3052ee0\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<a href=\"https:\/\/www.linkedin.com\/company\/gospurr\/\" target=\"_blank\" class=\"footer-link\">LinkedIn<\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ad75f80 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ad75f80\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-13c8344\" data-id=\"13c8344\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb4d860 elementor-widget elementor-widget-image\" data-id=\"bb4d860\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/uploads-ssl.webflow.com\/5ecd16766f499a63ed109f6a\/5ed02d014c70b01b83762040_Spurr%20Logo_Black.svg\" title=\"\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bb7a962\" data-id=\"bb7a962\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9a0e3f elementor-widget elementor-widget-heading\" data-id=\"c9a0e3f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: rgb(130, 138, 165); font-family: &quot;Inter ui&quot;, sans-serif; font-size: 15px; font-weight: 400; letter-spacing: normal; white-space: normal; display: inline !important;\">\u00a9 Copyright 2020 Spurr<\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>[:en] Business Customer Loyalty 101 Spurr December 23, 2020 Now more than ever, small businesses, particularly those in brick-and-mortar retail and services are in dire need of a cost-effective way to drive sales and growth in the presence of rising acquisition costs, high churn rates, and fierce competition. The solution to this small business dilemma [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2045,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":[],"categories":[51],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/web.gospurr.com\/support\/wp-json\/wp\/v2\/posts\/1646"}],"collection":[{"href":"https:\/\/web.gospurr.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web.gospurr.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web.gospurr.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web.gospurr.com\/support\/wp-json\/wp\/v2\/comments?post=1646"}],"version-history":[{"count":26,"href":"https:\/\/web.gospurr.com\/support\/wp-json\/wp\/v2\/posts\/1646\/revisions"}],"predecessor-version":[{"id":2683,"href":"https:\/\/web.gospurr.com\/support\/wp-json\/wp\/v2\/posts\/1646\/revisions\/2683"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/web.gospurr.com\/support\/wp-json\/wp\/v2\/media\/2045"}],"wp:attachment":[{"href":"https:\/\/web.gospurr.com\/support\/wp-json\/wp\/v2\/media?parent=1646"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web.gospurr.com\/support\/wp-json\/wp\/v2\/categories?post=1646"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web.gospurr.com\/support\/wp-json\/wp\/v2\/tags?post=1646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}