PRIVACY POLICY

Last Update:

Jan 10 2025

This Privacy Policy outlines how we collect, store, use, transfer, disclose, and protect your personal information through the Spurr Application and/or our website. Please review this Privacy Policy carefully to understand how we handle your information. By using the Spurr Application and related services, you indicate your acceptance of both our Terms of Use and this Privacy Policy.

1. Definitions

In this Privacy Policy, unless specified otherwise, the following terms are defined as:

  • "You" refers to a registered user of the Spurr Application who utilizes the Services offered.
  • "Spurr Application" is a mobile app, available on Google Play and the Apple App Store, developed to support our Services.
  • "Personal Information" refers to identifiable information such as name, address, date of birth, occupation, corporate data, ID documents, phone number, email, and other details identifying you as a Spurr Application user.
  • "We/Our/Us" refers to Spurr, including affiliates, established under the laws of Indonesia.
  • "Terms of Use" refers to the standard terms, procedures, or policies governing the Spurr Application or website.
  • "Service" includes the various services offered by Spurr Application or website.
  • "Customer Service" is the support center available via phone at +6017 601 8895 or email at info@gospurr.com for assistance with the Spurr Application or Services.
  • "Cookie" is a small data file stored on your device, enabling features within the Spurr Application or website to remember your preferences.
  • "Website" refers to our website at https://web.gospurr.com/id/ or other affiliated sites developed by us.

2. Information We Collect

We collect your Personal Information to enable the functionality of the Spurr Application in relation to the Services provided. Personal Information may be collected directly or automatically as you use the Application.

  • Direct Information: When you register, you provide certain Personal Information necessary per the Terms of Use.
  • Automatically Collected Information: To deliver our Services, we may collect technical data such as IP address, device ID, device model, location and operating system. These details enable us to improve application performance and resolve technical issues.
  • Cookies: Cookies are used to remember your preferences, assist with Service usage, and protect your data.

3. How We Use the Information

We utilize your contact details to verify your account, communicate with you regarding the Service, and inform you of updates. Additionally, Personal Information may be used internally for usage analysis to enhance the Application's performance. You may opt out of receiving promotional messages or calls by unsubscribing or requesting removal from the "Do Not Call" list at info@gospurr.com.

Location Data Usage

Our app may collect, use, and process your location data to provide certain features or services. This data is used to:

  1. Improve user experience by personalizing content and recommendations.
  2. Enable location-based services such as [e.g., nearby service suggestions, navigation assistance].

How We Use Your Location Data:

  1. Purpose: We use your location to enhance app functionality and improve service accuracy.
  2. Sharing: Your location data is not shared with third parties unless:
    • Required by law or regulation.
    • You provide explicit consent for sharing.

Data Collection Options:

  1. You can control the app's access to your location data via your device settings.
  2. Disabling location services may limit some app features.

We prioritize your privacy and handle location data in compliance with applicable data protection laws.

4. Sharing of Information

We may engage third-party companies or individuals to assist in delivering Services or managing the Spurr Application. These third parties may only access your Personal Information to perform specific tasks on our behalf and are contractually obligated to maintain confidentiality.

Your information may be disclosed as required by law or in response to legal processes, disputes, or regulatory inquiries. Additionally, anonymized data may be shared for analysis and development purposes.

5. Security

We prioritize the security of your data and will take necessary steps to protect it. However, we cannot guarantee absolute protection against viruses, malware, or unauthorized access. It is your responsibility to maintain the security of your device and account password.

6. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We encourage you to review this page periodically for the latest information on how we manage your data.

7. Acknowledgment and Consent

By using the Spurr Application or website, you acknowledge and consent to our practices regarding data collection, usage, and processing as described in this Privacy Policy.

8. Revocation of Consent and Data Deletion

Revoking consent or requesting data deletion may restrict your ability to use the Spurr Application and associated Services. By proceeding, you acknowledge the implications of revoking consent or deleting your Personal Information.

9. Miscellaneous

  • This Privacy Policy is governed by applicable laws in each jurisdiction where the Spurr Application is used. Disputes will be settled by arbitration under the laws of the relevant jurisdiction, or in Indonesia, by the South Jakarta District Court.
  • This Privacy Policy is provided in Indonesian and English; the Indonesian version prevails in case of discrepancies for users in Indonesia.
  • For further questions about privacy or data management, contact Customer Service at info@gospurr.com or call +6017 601 8895.